Your eCommerce Website Performance & Sales Are About To Take Off

Growth focused Magento & BigCommerce agency with the most proactive website technical support in the industry

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  • Magento
  • BigCommerce

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Our Work

With over 12 years of experience, we have worked on more than 400 projects

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Magento Support Packages

We will help you to address website fixes, provide 24/7 technical support, website maintenance, security patches, & version upgrades.

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  • Enterprise 96 Hours Per Month
  • Standard 32 Hours Per Month
  • Starter 16 Hours Per Month

Package

  • QA & Development Environments

    Setup git workflow & management

  • Basic Website Updates

    Access to our team of Magento experts for text changes, bug fixes, 3rd party, extension installations, graphical changes and consultancy

  • Dedicated Project & Account Management

    A dedicated point of contact available to discuss your account and plan new development

  • Advanced Training

    Hands-on training from a Magento certified expert

  • Phone Support

    Phone support from our experienced support team

  • Basic Uptime Monitoring

    Uptime monitoring complete with automatic support for when your site becomes unavailable

  • Automatic Magento Upgrades

    Automatic upgrades as they are released ensuring your site is always running the latest version

  • Magento Security Patches

    Automatic security patching ensuring you are always protected against the latest vulnerabilities

  • Advanced Website Changes

    Advanced customisations to your Magento website inc. 3rd party integrations and custom module development

  • Advanced Support

    Emergency support, 360° support for your eCommerce business including market trend analysis and A/B testing

  • Proactive Website Monitoring

    Advanced proactive monitoring of key functional aspects of your site including add to cart/customer checkout simulation and server load monitoring

  • Magento SEO Audit / PPC

    Monthly SEO site audits to ensure your site is ranking well and any issues are rectified, monthly PPC management

  • Magento Code and Performance Audits

    Annual Magento Code and performance audits completed by a Magento certified developer – ensure your site remains upgrade friendly and adheres to best practices

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